Field Application Scientist – SEM/FIB Full-time

Field Application Scientist – Sem/Fib

Our mission is to enable our customers to make the world healthier, cleaner and safer. As one global team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation and Involvement – working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Job Summary

• Client/Industry coverage: Materials science clients and universities, research institutes, and corporate R&D centers
• Location: Field (75% or above level of field visit) (main office is in Yongin Giheung)
• Portfolio: FIB-SEM
• Main responsibilities: Train and support customers including on-site training and demo in NanoPort

What Will You Do?

• Lead and perform high-quality SEM/FIB product demonstrations, developing new techniques and applications for Thermo Fisher partners and customers.
• Lead and deliver SEM/FIB application training and provide customer support.
• Cultivate positive customer relationships and act as the key technical interface for customers.
• Develop Best Known Methods (BKM) and automation recipes using Thermo Fisher tools.
• Provide continuous feedback to the product groups on customer requests, tool performance, and potential issues to influence product and market development.
• Assist the service team in resolving software and hardware concerns and work closely with factory teams to find effective solutions.
• Ensure the customized acceptance test of new tools.
• Travel domestically and internationally as needed to support customers and Thermo Fisher internal groups.

Requirements

• BS/MS degree in Materials Science, Electrical Engineering, Chemistry, Physics, or a related field. Equivalent experience will also be considered.
• Experience in a relevant commercial/research/production establishment with recent experience using Microscopy and Electrical technology for sample characterization.
• More than 3 years of knowledge and hands-on experience with SEM/FIB is preferred.
• Excellent, enthusiastic, clear communication skills, both written and verbal, with a diverse audience is critical to the success of this position.
• Excellent written and verbal communication skills in English.
• Proficient in analyzing complex data and effectively addressing challenges.
• Demonstrated ability to effectively collaborate with diverse teams from various backgrounds.
• Ability to travel domestically and internationally with possession of a valid passport.
• Must hold a valid driver's license.