Lead Investigator, Crime Analysis & Special Services – OFMD Full-time

Operations & Facilities Management

The Operations & Facilities Management Department (OFMD) at WashU Medicine provides essential services that sustain the medical campus' mission of excellence in patient care, research, and education. Guided by our PRIDE+ Core Values of Professionalism, Respect, Integrity, Dedication, Excellence, and Mutual Support, we foster a culture of accountability, service, and collaboration across the medical campus. OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 million gross square feet, including the 11-story, 609,000-square-foot Neuroscience Research Building (NRB), home to one of the world's largest concentrations of neuroscientists. Our team delivers operational and administrative support, strategic planning, and project management to ensure efficient, safe, and innovative facility operations. As WashU Medicine continues to expand its clinical, research, and teaching footprint across and beyond campus, OFMD remains a trusted partner, driving excellence through seamless facility management and unwavering support of the university's mission.

Job Description

Serves as the senior working operational lead of the Investigations Unit in Protective Services. Provides daily workflow leadership, investigative quality control, training and mentoring of investigators, administrative reporting and metrics development, and assists the Assistant Director of Investigations with unit oversight, compliance, and strategic development. Maintains an active investigative caseload and provides on-call operational leadership in support of campus safety, regulatory compliance, and organizational integrity.

Primary Duties & Responsibilities:

• Reviews investigative reports, case files, and documentation to ensure accuracy, manages regulatory compliance (including Clery and HIPAA considerations) completeness and professional standards prior to submission or dissemination.
• Assists daily operational leadership of the Investigations Unit, including assignment and prioritization of investigative cases, monitoring case progress, ensuring timely completion, and maintaining consistent investigative standards and protocols.
• Conducts sensitive and complex investigations involving employee misconduct, threats to campus safety, criminal activity, and institutional risk; maintains an active investigative caseload.
• Creates and oversees the issuance of BOLOs, crime alerts and other campus-wide communications related to safety, security and education.
• Assists with mentoring and training investigators, including onboarding new staff, conducting in-service training, providing coaching, and supporting professional development and performance improvement.
• Serves as the primary administrator for the department's record management system (ARMS), supports investigative unit oversight and assists with trend analysis and continuous process improvement.
• Supports the Assistant Director of Investigations with administrative oversight, compliance preparation, audits (processes and physical security), policy adherence, case coordination, and operational planning.
• Supports the Assistant Director with any investigation and operational need on a day-to-day basis. Represents Assistant Director in meetings and any communication with the WashU Medicine communities (CWE-NSI, Cortex, BJ).
• Performs other duties as assigned.

Working Conditions

Job Location / Working Conditions

• Normal office environment.
• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.
• Ability to move to on and off-campus locations.
• Dust, dirt, grease or other disagreeable elements.
• Alternative work schedule as regular part of job (on-call, shifts, evening, weekends).
• Patient care setting.
• Requires extensive safety Training.
• On-Call.
• Exposure to blood-borne pathogens.
• Exposure to chemicals.
• Requires protective devices.
• Exposure to animals.
• Typically bending, crouching, stooping.
• Typically standing or walking.
• Occasional lifting (< 25 lbs).
• Occasional lifting (25 – 50 lbs)

Equipment

• Office equipment.
• CCTV equipment and camera systems.
• Personal weapons and protective devices.
• Simple hand tools.
• Operate a motor vehicle.

Required Qualifications

Education: Bachelor's degree

Certifications/Professional Licenses: Concealed Carry Certification – State of Missouri, Concealed Carry License (CCL) – Illinois State Police (ISP), Firearm Owners Identification (FOID) card – Illinois State Police (ISP), St. Louis Metropolitan Security License – St. Louis City/St. Louis County, St. Louis Metropolitan Security License – within 30 days of hire – St. Louis City/St. Louis County

Work Experience: Professional Law Enforcement Investigations Or Management (7 Years)

Driver's License: A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

More About This Job

• If no previous departmental psychological assessment has been completed by the individual, a psychological assessment will be necessary for this position.
• Ability to obtain and maintain a St. Louis Metropolitan Security License within 30 days of hire.
• In order to obtain this St. Louis Metropolitan Security License, one must meet the basic licensing requirements for the Security Officer licensing category which specifies that individuals must be at least 21 years of age.
• If an Illinois resident, must have a valid FOID card and Concealed Carry License (CCL).
• Must obtain and maintain a Missouri Class E or Illinois Class D Driver's license within 30 days of hire.

Preferred Qualifications

• Advanced degree in criminal justice, a related social services field, or other applicable course of study; graduation from an accredited law enforcement academy.
• Experience in Avigilon and ARMS systems.

Education

Master's degree – Criminology

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Progressively Responsible Law Enforcement Planning, Calea, Program Development, Deliverables, Strategic Planning, And Operational Support Of A Police Department (3 Years), Progressive Leadership Responsibility (3 Years), Armed Officer In An Academic Environment Or Civilian/Military Police Setting (3 Years)

Skills:

Academic Experience, Access Control (AC), Active Listening, Adaptability, Administrative Supervision, Campus Safety, Clery Act Compliance, Communication, Communication Campaign, Computer Aided Dispatch (CAD), Confidentiality, Crime Reporting, Criminal Investigations, Detail-Oriented, Incident Reporting, Intelligence Collection, Investigation Techniques, Investigative Interviewing, Investigative Skills, Investigative Writing, Lead Management, Personal Ethics, Relationship Building, Strategic Planning

Grade

G12

Salary Range

$58,400.00 – $99,700.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

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