Assistant Manager, Academic (Graduate Programmes) Full-time

Assistant Manager For Graduate Research Programmes

NTU's Wee Kim Wee School of Communication and Information seeks an Assistant Manager to join our graduate research programmes team. The successful candidate will manage the graduate research programmes end-to-end, including admission, programme management, student administration, and other related portfolios. This role is critical in ensuring the smooth delivery of academic and administrative services to meet the needs of the programmes and to enrich the students' learning experience throughout their graduate academic journey.

The key responsibilities include (but not limited to):

• Admissions Administration
• Programme Management
• Student Administration
• Exam Management
• Events
• General Administration

The key requirements include:

• Bachelor's degree with at least 5 years of relevant work experience, preferably in academic administration.
• Good communication and writing skills with the ability to communicate and interact well with diverse stakeholders.
• Proactive problem solver and adaptable to dynamic environments.
• Strong organisational and time-management skills, able to plan and prioritise work that may have competing deadlines.
• Strong people management skills. Strong customer service focus with a passion for supporting faculty and students. Tactful and able to demonstrate empathy whenever necessary.
• Passionate about seeking constant improvements to processes and service delivery. Ability to understand and evaluate existing work processes to identify inefficiencies and areas for improvement.
• Self-motivated team player who can work independently with minimal supervision, and work collaboratively with colleagues in a team-oriented environment.
• Good sense of initiative and responsibility with a positive work attitude. Meticulous, organised, with a strong willingness to learn.
• Ability to handle confidential information.
• Proficiency in Microsoft Office suite applications.

We regret that only shortlisted candidates will be notified.

Hiring Institution: NTU