Associate Data Scientist Full-time

Associate Data Scientist

Join Amgen's Mission to Serve Patients If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of.

Amgen is seeking a highly skilled and motivated Data Analyst with understanding in product and patient complaints to join our dynamic team. The ideal candidate will possess a unique blend of analytical process, healthcare industry knowledge, and a passion for improving patient outcomes through data-driven insights.

In this vital role we are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic team. This role is pivotal in ensuring that our products meet the highest standards of quality and that patient complaints are thoroughly analyzed and addressed. The ideal candidate will possess a strong background in data analysis, excellent communication skills, and a passion for improving patient outcomes and product quality.

Responsibilities:

• Collect, organize, and analyze data related to product performance (e.g., APRs) and patient complaints.
• Ensure data integrity, accuracy, and accessibility for further analysis.
• Utilize statistical software and data visualization tools to interpret and present findings.
• Identify trends, patterns, and insights from large datasets to inform decision-making processes.
• Prepare comprehensive reports summarizing analysis results, including actionable recommendations.
• Maintain accurate and up-to-date documentation of all data analysis activities.
• Ensure compliance with regulatory requirements and company policies in all documentation and reporting.
• Collaborate with cross-functional teams to develop and implement quality improvement initiatives based on data analysis findings.
• Provide insights and support for product complaint teams to enhance product quality and patient experience.
• Present data analysis results and recommendations to management and other stakeholders.
• Foster strong relationships with external and internal partners.
• Data Cleaning: Ensuring data integrity by identifying and rectifying errors, inconsistencies, and duplications.
• Database Management: Storing and organizing data in databases or data warehouses for easy access and analysis.
• Diagnostic Analysis: Investigating the root causes of specific issues, such as recurring product defects or common patient complaints.
• Visualization: Developing charts, graphs, and dashboards to present data in a more understandable and impactful manner.

Basic Qualifications:

• Diploma and 3 to 5 years of experience with one or more analytic software tools or languages (e.g., SAS, Data Bricks, Salesforce, SQL, Python) and experience with data visualization tools like Square Two (S2), Spotfire, BioConnect, Tableau, Power BI, Smartsheet, or similar, OR
• Bachelor's degree and 1 to 3 years of experience in data analyst, preferably within the healthcare, biotech, medical devices or pharmaceutical industry and with one or more analytic software tools or languages (e.g., Data Bricks, Salesforce, SAS, SQL, Python) and experience with data visualization tools like Square Two (S2), Spotfire, BioConnect, Tableau, Power BI, Smartsheet, or similar, OR
• Any Python, SA, Salesforce or SQL certification (preferred)
• Fluency in verbal and written English to be able to understand & articulate technical concepts

Preferred Qualifications:

• Strong analytical and problem-solving skills with the ability to interpret complex data sets.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and a commitment to quality and accuracy.
• Knowledge of regulatory requirements and quality management systems (e.g., ISO 13485, FDA regulations) is a plus.
• Proactive and self-motivated with a strong sense of responsibility.
• Adaptable and able to manage multiple priorities effectively.
• Patient-centric mindset with a commitment to improving healthcare outcomes.

Thrive

• As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being.
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Vast opportunities to learn and move up and across our global organization
• In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.