Instructional Technologist Full-time NEW

Instructional Technologist

Hiring Department: ET – Initiatives and Instructional Technology

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Nov 30, 2028

Location: AUSTIN, TX

This is a fixed-term position that ends two years from the employee's start date. Flexible work arrangements are available for this position, including the ability to work remotely within the United States. In-person meetings will be required when applicable. We prefer a candidate located in the greater Austin area as travel to campus for occasional in-person events, training, team meetings, activities, etc., will be required. This position provides a balance of life/work with typically a 40-hour workweek, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: competitive health benefits (Employee premiums covered at 100%, family premiums at 50%), vision, dental, life, and disability insurance options, paid vacation, sick leave, and holidays, Teachers Retirement System of Texas (a defined benefit retirement plan), additional voluntary retirement programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b), flexible spending account options for medical and childcare expenses, training and conference opportunities, tuition assistance, athletic ticket discounts, access to UT Austin's libraries and museums, free rides on all UT Shuttle and Capital metro buses with staff ID card. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work.

Purpose

The Instructional Technologist manages the instructional technology tools UT Austin faculty rely on beyond the Canvas LMS, with particular focus on taking on a portion of the LTI and third-party Canvas tool integrations currently managed by the team's Instructional Technology Specialist — freeing that role to focus on enterprise-level integrations, accessibility, and Microsoft Education. This role combines technical proficiency with pedagogical awareness to support, evaluate, and integrate tools such as lecture capture, classroom polling, and video conferencing, and provides faculty-facing technical consultation that calls for diplomacy and patience in high-visibility, high-touch support situations. The role coordinates with Enterprise Platforms on a limited, as-needed basis for SIS-related integration needs and new platforms requiring Canvas integration.

Responsibilities

• Take on a portion of the lower-complexity LTI and third-party Canvas tool integrations currently managed by the team's Instructional Technology Specialist (e.g., Perusall, Ed Discussion, and similar non-enterprise tools), managing these directly.
• Support and help administer instructional technology tools beyond the Canvas LMS (e.g., lecture capture/video, classroom polling, video conferencing, Microsoft 365 Education tools, and related platforms).
• Conduct technology evaluations for new tool requests, assessing integration feasibility, security posture, and fit with existing supported tools.
• Provide advanced technical consultation to faculty on instructional technology use, configuration, and troubleshooting — including high-touch, high-visibility support situations that call for diplomacy and patience.
• Coordinate with Enterprise Platforms on a limited, as-needed basis — primarily for SIS-related integration needs and new platforms requiring Canvas integration.
• Contribute technical readiness input to continuity-of-instruction protocols, helping faculty maintain teaching continuity during LMS or platform disruptions.
• Help evaluate and consolidate the instructional technology tool portfolio (e.g., polling tools) to reduce redundant, separately supported solutions.
• Perform other related functions and special projects as assigned.

Required Qualifications

• Bachelor's degree in Instructional Technology, Computer Science, Information Systems, or a related field.
• Experience supporting educational technology platforms in a higher education or enterprise IT environment.
• Experience with LMS administration, configuration, or integrations (Canvas experience preferred).
• Experience with LTI or API-based integrations between instructional platforms.
• Strong troubleshooting skills and demonstrated ability to collaborate across technical and non-technical teams.
• Strong diplomacy and patience; demonstrated ability to navigate high-visibility, high-touch support situations with varied faculty and stakeholder expectations.
• Strong analytical and problem-solving skills with the ability to navigate evolving technical requirements and unfamiliar technologies.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to audiences with varying levels of technical expertise.
• Demonstrated ability to collaborate effectively with multidisciplinary teams and stakeholders.

Preferred Qualifications

• Familiarity with security, privacy, and compliance considerations for educational technology (e.g., FERPA, accessibility standards).
• Experience evaluating or piloting new technology for institutional adoption.
• Experience supporting lecture capture, video conferencing, or classroom AV/collaboration technology.
• Working knowledge of Microsoft 365 Education tools (e.g., Teams, SharePoint, OneDrive) and their integration with an LMS.
• Microsoft certifications (e.g., MS-100, Education-specific certifications) a plus.
• Experience with Canvas-integrated third-party tools such as Perusall or Ed Discussion.

Salary Range

$72,000 + depending on qualifications

Working Conditions

• May work around standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity

Work Shift

• Monday – Friday, flexible between 7am-6pm

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.