Senior Epic Project Manager (Technical) Full-time

Senior Epic Project Manager (Technical)

The Office of Information Technology at Dell Medical School is seeking a Senior Epic Technical Project Manager.

Dell Medical School is committed to revolutionizing the way people get and stay healthy. Our mission is to improve health in our community as a model for the nation by evolving new models of person-centered, multidisciplinary care that reward value; accelerating innovation and research to improve health; educating leaders who transform healthcare; and redesigning the academic health environment to better serve society. As a Senior Epic Technical Project Manager, you will play a crucial role in supporting this mission by leading critical projects that enhance our healthcare systems and services.

Purpose

The Senior Epic Technical Project Manager leads complex, cross-functional technology projects that support clinical, operational, and administrative initiatives across the healthcare system. Reporting to the Director of the IT PMO or a department leader, this role collaborates closely with IT architects, clinical informatics, application analysts, cybersecurity teams, and business stakeholders to ensure timely, on-budget, and high-quality project delivery.

This position manages the full project lifecycle—from initiation through implementation and operational readiness—while aligning with enterprise goals, regulatory requirements, and patient care priorities.

Responsibilities

Leads Full Technical Project Lifecycle Management

• Defines project scope, goals, deliverables, and success metrics
• Develops detailed project plans, timelines, and resource allocations
• Manages technical project execution, ensuring milestones are met
• Tracks and reports on project progress, risks, and issues
• Facilitates project close-out and post-implementation reviews

Stakeholder Engagement and Communication

• Works closely with clinical, operational, and IT leaders to gather requirements
• Facilitates stakeholder meetings and provides status updates
• Aligns project goals with organizational strategy and compliance standards
• Manages expectations and ensures stakeholder engagement
• Resolves conflicts and escalates issues as needed

Manages Technical Implementation Activities

• Coordinates with technical teams on system design and integration
• Oversees vendor deliverables and third-party implementations
• Ensures adherence to cybersecurity, interoperability, and data governance standards
• Supports testing, validation, and go-live activities
• Troubleshoots technical issues during deployment

Oversees Budget and Resource Management

• Develops and manages project budgets and forecasts
• Tracks expenditures and ensures cost control
• Allocates internal and external resources effectively
• Identifies resource gaps and proposes mitigation strategies
• Prepares financial reports for leadership

Ensures Regulatory and Quality Compliance

• Ensures projects meet regulatory standards
• Coordinates with compliance and legal teams as needed
• Documents project decisions and maintains audit trails
• Supports internal and external audits
• Integrates quality improvement principles into project design

Mentors and Supports Technical Project Team Members

• Provides guidance to junior project managers and analysts
• Shares best practices and lessons learned
• Promotes a culture of accountability and continuous improvement
• Leads project retrospectives and knowledge-sharing sessions
• Supports process improvement initiatives

Marginal or Periodic Functions

• Participates in strategic planning and portfolio management sessions
• Conducts vendor evaluations and RFP processes
• Supports disaster recovery and business continuity planning
• Attends industry conferences and professional development events
• Assists with grant or funding proposal development for IT initiatives
• Conducts post-project evaluations and stakeholder surveys

Knowledge, Skills, and Abilities

Project Management

• Plans, organizes, and manages resources to achieve project goals and objectives
• Creates detailed work plans and timelines
• Anticipates and mitigates risks
• Delivers projects on time and within scope

Dealing with Ambiguity

• Handles uncertainty and makes decisions without having the full picture
• Makes progress despite unclear direction
• Adjusts plans as new information emerges
• Maintains composure under pressure

Technical Learning

• Quickly learns technical concepts and adapts to new technologies
• Understands system architecture and integration
• Applies technical knowledge to solve problems
• Keeps up with industry trends

Customer Focus

• Demonstrates commitment to meeting the expectations of internal and external customers
• Builds strong relationships with stakeholders
• Translates customer needs into project goals
• Ensures user satisfaction post-implementation

Organizational Agility

• Understands how to navigate formal and informal organizational channels
• Builds alliances across departments
• Influences without authority

Drive for Results

• Achieves results and consistently meets deadlines
• Sets clear goals and priorities
• Tracks progress and adjusts as needed
• Holds self and others accountable

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, with at least 5 years of experience managing EHR technical projects in a healthcare or enterprise IT environment
• Experience with EHR systems, cloud platforms, and enterprise applications in an academic medical center setting

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree in Health Informatics, Project Management, or a related field, with at least 7 years of experience in healthcare IT project management
• Experience with Epic, Cerner, or other major EHR platforms
• Experience as an Epic-certified application analyst
• Experience with Agile, SAFe, or hybrid project methodologies

Licenses, Registrations, or Certifications

• Required: Project Management Professional (PMP) – PMI
• Preferred: Certified ScrumMaster (CSM) or SAFe Agilist
• Preferred: ITIL Foundation Certification
• Preferred: Lean Six Sigma Green Belt or higher

Salary Range

Open

Working Conditions

• Standard office environment
• Repetitive use of a keyboard
• May be exposed to occupational hazards such as communicable diseases, bloodborne pathogens, ionizing and non-ionizing radiation, hazardous medications, and potentially disoriented or combative patients

Required Materials

• Resume/CV
• Three work references with contact information (at least one from a supervisor)
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university