Senior Epic Project Manager (Technical) Full-time NEW

Senior Epic Project Manager (Technical)

The Senior Epic Technical Project Manager leads complex, enterprise-wide Epic and healthcare technology initiatives that support clinical, operational, revenue cycle, and administrative priorities across the healthcare system. This role partners with architects, Epic application teams, clinical informatics, integration engineers, cybersecurity, and business stakeholders to deliver large-scale implementations, upgrades, integrations, and optimization efforts.

The Senior Epic Technical Project Manager is accountable for the full project lifecycle, overseeing scope, schedule, budget, risks, dependencies, vendors, and governance while ensuring alignment with enterprise architecture standards, interoperability requirements, regulatory obligations, and patient care objectives. This role serves as a trusted advisor to executive, clinical, operational, and IT leaders, driving successful outcomes for strategic healthcare technology initiatives.

Responsibilities

• Lead large-scale Epic implementations, upgrades, optimizations, and integrations across multiple clinical and operational domains.
• Manage scope, schedule, budget, risks, dependencies, and resource planning for complex healthcare technology programs.
• Define project scope, goals, deliverables, and success metrics.
• Develop detailed project plans, timelines, and resource allocations.
• Manages technical project execution, ensuring milestones are met.
• Tracks and reports on project progress, risks, and issues.
• Facilitates project close-out and post-implementation reviews.
• Works closely with clinical, operational, and IT leaders to gather requirements.
• Facilitates stakeholder meetings and status updates.
• Aligns project goals with organizational strategy and compliance standards.
• Manages expectations and ensures stakeholder engagement.
• Resolves conflicts and escalates issues as needed.
• Coordinates with technical teams on system design and integration.
• Oversees vendor deliverables and third-party implementations.
• Ensures adherence to cybersecurity, interoperability, and data governance standards.
• Supports testing, validation, and go-live activities.
• Troubleshoots technical issues during deployment.
• Develops and manages project budgets and forecasts.
• Tracks expenditures and ensures cost control.
• Allocates internal and external resources effectively.
• Identifies resource gaps and proposes mitigation strategies.
• Prepares financial reports for leadership.
• Ensures projects meet regulatory standards.
• Coordinates with compliance and legal teams as needed.
• Documents project decisions and audit trails.
• Supports internal and external audits.
• Integrates quality improvement principles into project design.
• Provides guidance to junior project managers and analysts.
• Shares best practices and lessons learned.
• Promotes a culture of accountability and continuous improvement.
• Leads project retrospectives and knowledge-sharing sessions.
• Supports process improvement initiatives.
• Manage relationships with Epic Systems, Consulting partners, and Interface vendors.
• Oversee contract deliverables and vendor performance.
• Coordinate training, readiness, communications, and adoption activities.
• Ensure operational stakeholders are prepared for system changes.
• Participates in strategic planning and portfolio management sessions.
• Conducts vendor evaluations and RFP processes.
• Supports disaster recovery and business continuity planning.
• Attends industry conferences and professional development events.
• Assists with grant or funding proposal development for IT initiatives.
• Conducts post-project evaluations and stakeholder surveys.

Knowledge/Skills/Abilities

• Epic Expertise
• Epic Interconnect APIs
• FHIR APIs
• Bridges
• Care Everywhere
• MyChart
• Cogito
• Caboodle
• Reporting Workbench
• Epic upgrade processes
• Project Management
• Plans, organizes, and manages resources to bring about the successful completion of specific project goals and objectives.
• Creates detailed work plans and timelines.
• Anticipates and mitigates risks.
• Delivers projects on time and within scope.
• Dealing with Ambiguity
• Handles uncertainty and can make decisions without having the full picture.
• Makes progress despite unclear direction.
• Adjusts plans as new information emerges.
• Maintains composure under pressure.
• Technical Learning
• Picks up on technical concepts quickly and is eager to learn new technologies.
• Understands system architecture and integration.
• Applies technical knowledge to solve problems.
• Keeps up with industry trends.
• Customer Focus
• Demonstrates commitment to meeting the expectations and requirements of internal and external customers.
• Builds strong relationships with stakeholders.
• Translates customer needs into project goals.
• Ensures user satisfaction post-implementation.
• Organizational Agility
• Understands how to get things done through formal and informal channels.
• Navigates complex organizational structures.
• Builds alliances across departments.
• Influences without authority.
• Drive for Results
• Achieves results and meets deadlines consistently.
• Sets clear goals and priorities.
• Tracks progress and adjusts as needed.
• Holds self and others accountable.

Required Qualifications

• Requires a Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field.
• 5+ years of experience in leading Epic implementations, upgrades, or optimization initiatives.
• Relevant education or experience may be substituted as appropriate.

Preferred Qualifications

• Master's Degree in Health Informatics, Project Management, or related field with at least 7 year(s) of experience in healthcare IT project management.
• Experience with Epic, Cerner, or other major EHR platforms.
• Experience in Agile, SAFe, or hybrid project methodologies.

Salary Range

$116,231 + depending on qualifications

Working Conditions

• Standard office equipment
• Repetitive use of a keyboard
• May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest