Clinical Support Specialist I – Pathology and Immunology Full-time

Clinical Support Specialist I

The Clinical Support Specialist I (CSSI) within the Department of Pathology supports the Clinical Support Office as a dependable, detail-oriented, and service-minded individual. The CSSI keeps critical clinical operations moving by coordinating the movement and handling of pathology materials across campus. From retrieving patient specimens and delivering diagnostic slides to pathologists to preparing and coordinating the return shipment of pathology materials to originating institutions, the work supports timely and efficient delivery of essential diagnostic services. As an integral member of the Department of Pathology the CSSI serves as the vital link between clinics, pathologists, and external institutions. This position offers an opportunity to contribute to a collaborative healthcare team where organization, accuracy, responsiveness, and attention to detail make a meaningful difference every day.

Primary Duties & Responsibilities:

• Ensures the prompt return of materials to referring clinicians in accordance with departmental policies.
• Organizes and manages the current inventory of outside clinician materials in order to efficiently retrieve materials.
• Supports clinical consult service through the ordering and labeling of slides for digital imaging.
• Provides excellent customer service and promptly addresses any concerns from outside clinicians.
• Effectively prioritizes workload to ensure completion of duties within stated expectations.
• Retrieves materials from inventory in support of clinical testing requests.
• Assists with additional projects as needed.

Working Conditions:

• Normal Office Environment

Physical Effort:

• Typically Sitting at a desk or table

Equipment:

• Office Equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications:

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications /Professional Licenses: No specific certification/professional license is required for this position.

Work Experience: No specific work experience is required for this position.

Skills: Not Applicable

Driver's License: A driver's license is not required for this position.

More About This Job:

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications:

Education: No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience: No additional work experience unless stated elsewhere in the job posting.

Skills: Facility Layouts, Health Care, Organizing

Grade: C04-H

Salary Range: $16.75 – $22.70 / Hourly. The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Benefits Statement:

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement:

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (VEVRAA), as amended.