AI Discovery Analyst Full-time

AI Discovery Analyst

This role partners with Financial and Administrative Services (FAS) business units to identify, evaluate and implement opportunities for AI-enabled improvements. As the primary liaison between the FAS AI Team and business staff, this role builds relationships, examines business processes, identifies pain points, and determines where AI tools can improve efficiency, accuracy, and service delivery. This position requires strong facilitation skills, intellectual curiosity, and the ability to translate between business needs and technology possibilities.

Responsibilities include:

• Business Unit Engagement and Opportunity Discovery. Partner with assigned FAS units to understand their processes, priorities, and challenges. Facilitate structured discussions and process reviews to identify opportunities to improve efficiency, accuracy, and service delivery through AI.
• Use Case Development, Evaluation, Implementation, and Governance. Help business units develop proposals aligned with the FAS AI Governance Framework, documenting the business problem, proposed solution, data requirements, expected outcomes, support implementation, and governance considerations. Evaluate proposals based on business impact, feasibility, risk, and FAS priorities, and apply the FAS AI Principles and Guidelines to ensure compliance before advancing.
• AI Tool Proficiency and Business User Support. Maintain working proficiency in enterprise AI tools including Claude Edu, ChatGPT Edu, and Microsoft Copilot. Guide business users in selection of appropriate tools and effective usage within their specific workflows.
• Documentation, Knowledge Sharing, and Referrals. Record findings, use cases, decisions, and outcomes. Share lessons across FAS units to encourage reuse and reduce duplicated effort. Identify and document improvement opportunities that fall outside the scope of AI and coordinate their handoff to the appropriate team.
• Cross-functional Collaboration. Participate in the FAS AI & Technology Community of Practice to stay aligned with broader FAS technology initiatives and share team learnings across functional areas.

Required qualifications include:

• Work experience in leading automation projects and experience in a business analyst role.
• Demonstrated experience facilitating meetings or workshops with diverse stakeholder groups.
• Hands-on proficiency with AI productivity tools such as Claude, ChatGPT, or Microsoft Copilot in a professional or organizational context.
• Strong analytical and problem-solving skills with attention to detail
• Proficiency with Microsoft Office and collaboration tools.

Preferred qualifications include:

• Bachelor's degree in business administration, information systems, public administration, or a related field.
• Minimum of two years of experience in business analysis, process improvement, or a related role.
• Experience working in higher education or public sector environments
• Experience developing business cases, process documentation, or requirements gathering artifacts for AI projects.
• Knowledge of data governance, compliance frameworks, or regulatory requirements.
• Experience working across multiple departments or organizational units simultaneously.
• Relevant certification in business analysis (such as CBAP or PMI-PBA) or process improvement methodologies.

Salary range is $62,000+ depending on qualifications.

This is a fully remote position. The selected candidate must have reliable internet service that supports uninterrupted remote work performance.

Work shift is 40 hours per week, Monday through Friday.

Required materials include:

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest